Top Hotel Brands - Upper Midscale

The category of upper midscale of hotels, according to the industry standard, being after category of luxuryupper upscale, upscale, followed by midscale and economy, corresponds to the classification of 3-star hotels (6-1 stars, 6 categories, not the common 5 stars classification).

Top upper midscale hotel brands ranked by the number of properties the company operates (source: the hotels' official websites)

Properties

Brand

Company

Category

9,221 

TRYP, Esplendor, Dazzler, Trademark

Wyndham Hotels & Resorts

Upper midscale

6,906

MOXY Hotels, Protea Hotels, TownePlace Suites

Marriott International

Upper midscale

6,627

Comfort Suites, Comfort in, Clarion Inn

Choice Hotels

Upper midscale

5,456

Hilton Garden Inn, Homewood Suites by Hilton, Home2 Suites

Hilton Worldwide

Upper midscale

5,431

Holiday Inn

InterContinental Hotels Group(IHG)

Upper midscale

4,283

Suite Novotel, Adagio, Mama Shelter

AccorHotels

Upper midscale

4,200

Best Western Plus, Executive Residency by Best Western

Best Western Hotels

Upper midscale

3,656

JI Hotel, Starway Hotel, Joya Hotel, Manxin Hotels & Resorts, HanTing Plus Hotel, ibis Styles Hotel, Mercure Hotel, Novotel Hotel, Grand Mercure Hotel, Orange Selected,

China Lodging Group, Limited(Huazhu Hotels Group)

Upper midscale

3,402

Yitel

BTG Homeinn hotel group

Upper midscale

1,274

Magnuson Grand

Magnuson Hotels

Upper midscale

1,112

Park Inn by Radisson, Country Inn & Suites

Radisson Hotel Group

Upper midscale

1,102

Red Lion Hotels

Red Lion Hotels Corporation

Upper midscale

520

Oaks Hotels & Resorts, NH Hotels

Minor Hotels

Upper midscale

380

NH Hotels

NH Hotel Group

Upper midscale

355

Coast Hotels

APA Group

Upper midscale

272

Citadines Apart'hotel, Somerset Serviced Residence

The Ascott Limited

Upper midscale

262

Scandic

Scandic Hotels

Upper midscale

150

Drury Suites

Drury Hotels

Upper midscale

131

Copthorne Hotels, M Hotels

Millennium & Copthorne Hotels

Upper midscale

81

Hotel JAL City

Okura Nikko Hotel Management

Upper midscale

52

Prince

Prince Hotels

Upper midscale

49

Excel

Tokyu Hotels

Upper midscale

35

PARKROYAL

Pan Pacific Hotels and Resorts

Upper midscale

30

Eaton Hotels, Chelsea Hotels

Langham Hospitality Group

Upper midscale

30

Dhawa

Banyan Tree Holdings

Upper midscale

29

Dusit Princess

Dusit Thani Group

Upper midscale

 

Customer satisfaction index ranking in upper midscale hotel brands in North America as of May 2018 (Source: statista.com, on a 1,000-point scale)

Brand

Score

Dury Hotels

895

Hampton Inn/Suites

861

Fairfield Inn & Suites

861

Holiday Inn Express

851

Comfort Suites

844

Country Inns & Suites

842

Best Western Plus

840

Holiday Inn

835

Wyndham Garden

828

Clarion

825

Comfort Inn

823

Red Lion Hotel

779

Hotel brands ranked by customer satisfaction (Source: The American Customer Satisfaction Index)

Hotel Brand Customer Satisfaction 2019

Brand

Parent

Type

ACSI Score
(0-100 Scale)

JW Marriott

Marriott

Luxury

84

Embassy Suites

Hilton

Upscale

83

Fairfield Inn & Suites

Marriott

Upper Midscale

83

Hilton Garden Inn

Hilton

Upscale

82

Marriott Hotels

Marriott

Upper Upscale

81

Crowne Plaza 

Hotels & Resorts

InterContinental

Upscale

81

Courtyard

Marriott

Upscale

81

Bestwestern Premier

Best Western

Upscale

81

Holiday Inn Express

InterContinental

Upper Midscale

80

Hampton

Hilton

Upper Midscale

79

Hilton Hotels & Resorts

Hilton

Upper Upscale

79

AC Hotels

Marriott

Upscale

79

Residence Inn

Marriott

Upscale

79

Hyatt Regency

Hyatt

Upper Upscale

79

DoubleTree

Hilton

Upscale

78

Best Western

Best Western

Midscale

77

Best Western Plus

Best Western

Upper Midscale

77

Sheraton

Marriott

Upper Upscale

77

Hyatt Place

Hyatt

Upscale

77

Wyndham Hotels and Resorts

Wyndham

Upscale

76

Comfort Inn, Comfort Suites

Choice

Upper Midscale

76

Westin

Marriott

Upper Upscale

76

Holiday Inn

InterContinental

Upper Midscale

75

La Quinta Inns & Suites

La Quinta (Wyndham)

Midscale

74

Quality

Choice

Midscale

73

Baymont 

Wyndham

Midscale

72

Ramada

Wyndham

Midscale

71

Days Inn

Wyndham

Economy

68

Econo Lodge

Choice

Economy

67

Super 8

Wyndham

Economy

65

Motel 6

G6 Hospitality

Economy

63

 

The upper midscale brands on more than one list (alphabetically)

Best Western Plus

Clarion

Comfort Inn

Comfort Suites

Fairfield Inn & Suites

Hampton

Holiday Inn

Holiday Inn Express

Red Lion

Top upper midscale hotel brands

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