General Manager`s Hotel Handover Check List

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TABLE OF CONTENTS

Section Page

1st. Items to organize before arrival of incoming GM 2
2nd. Interview between incoming and outgoing General Manager 4
3rd. Interview with Director of Human Resources 11
4th. Interview with Director of Finance 14
5th. Interview with Director Sales & Marketing 19
6th. Interview with Front Office Manager 21
7th. Interview with Public Relations Manager 22
8th. Interview with Executive Housekeeper 23
9th. Interview with Food & Beverage Director 27
10th. Interview with Executive Chef 33
11th. Interview with Chief Engineer 35
12th. Interview with Chief Security 39
13th. Interview with Purchasing Manager 42
14th. Interview with Deputy GM. 43

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30 users have voted.

GENERAL MANAGER'S HOTEL HANDOVER CHECK LIST

ACTION
OK ACTION DATE REMARK

1. ITEMS TO ORGANIZE BEFORE ARRIVAL
OF INCOMING GM.

One. Co-ordinate with President or Area Manager
formal notification to Owning Co. of change
in GM. __ ________ ______ __________

Two. Review attached checklist items and organize
necessary documents and agreements for review __ ________ ______ __________
by new GM

Three. Establish realistic timetable and schedule for __________
orderly handover interviews and reviews of __________
pertinent documents. For example, each __________
morning new GM conducts normal activities __________
afternoons spent reviewing checklist __________
items, touring hotel and meeting staff; evenings __________
for dinners and receptions to meet Owning Co. __________
executives and community leaders. __ ________ ______ __________

Four. Notify staff at earliest opportunity after Owning __________
Company notification approval __ ________ ______ __________

Five. Arrange schedule for new GM to meet as __________
appropriate Owning Company executives, __________
hotel department heads, hotel staff, com- __________
munity leaders, local travel agents, __________
airline executives and important __________
commercial clients. __ ________ _______ __________

Six. Information about country, city and __________
local customs and practices should be __________
forwarded to new GM if appropriate __________
prior to arrival (see section F.3) __ ________ _______ __________

Seven. If bank signatures require power of __________
attorney, arrangements should be made __________
prior to arrival of new GM __ ________ _______ __________

Eight. List of area GMs, Divisional Executives __ ________ _______ __________

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26 users have voted.

This is nice. I need this for printing so i'll be copying this if you don't mind. Thanks for sharing it here.

Regards,
Renee

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26 users have voted.

This is nice. I need this for printing so i'll be copying this if you don't mind. Thanks for sharing it here.

Regards,
Renee

This is great. It will be a great help to me and my staff. I'll be printing this first thing in the morning if you don't mind.

Thanks...
damonchrs MNGR

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31 users have voted.

Hi

You can see same topic at the side bar of this site. You can find out some thing same your questions.

I sent some good materials to Tommy, pls read mail and give feedback.
Rgs

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25 users have voted.

cool handover list.
will keep it for future usage

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24 users have voted.

Practical?

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27 users have voted.

Hola!

Is there a way I can get the complete manual? I am a avid reader about hte industry and its operations and would love to read it in my spare time from the work.

Regards

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24 users have voted.

very useful

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2 users have voted.

hi, how can i get the full manual file to print it out?

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2 users have voted.

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