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Lounge Cleanliness and Check - Regent Club F & B SOP

TASK NO : 10   LOUNGE CLEANLINESS AND CHECK PAGE (1)
DEPARTMENT: Front Office         APPROVED BY/ TITLE/ DATE:         ****** / Director of Rooms
TASK BREAKDOWN STANDARD PROCEDURE WHY
1. Check the signage Check the signage at the main entrance. Ensure no smudges or print there. This the first image to the guest.

Open And Serve A Bottled of Wine - Regent Club F & B SOP

TASK NO : 6   OPEN AND SERVE A BOTTLED OF WINE PAGE (2)
DEPARTMENT: Front Office         APPROVED BY/ TITLE/ DATE:         ****** / Director of Rooms
TASK BREAKDOWN STANDARD PROCEDURE WHY
Check the bottled wine Check that the label and vintage of the bottle is correct before approaching the table.