Housekeeping

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Managing an Ageing Workforce

There is no doubt that the Australian workforce is ageing. The proportion of older people in the population is increasing and we are remaining at work longer to meet the demands of the cost of living. When you consider that the 45-plus age group which comprised 32% of the workforce in the 1980s has now reached up to 85% in the last 10 years, employers can’t control the reality of the future workforce composition. The challenge for employers is how to proactively manage their ageing workers to minimise the potential for workplace psychological and physical illness and injury. So…what can you do? Let’s start by exploring some of the changes the ageing body goes through to understand how this may impact on workplace health and then consider some management strategies to adopt to address the problem.

Hand dryers vs paper towels

This article is by Michel Theriault, FMP, RPA, LEED AP, Principal, Strategic Advisor, (Facility, Property and Asset Management Consulting) Every time I visit a washroom, it’s interesting to see whether they have paper towels or hand dryers. This is because I’m interested in the benefits and drawbacks of each as well as whether I’ll end up with dry hands when I’m done.

ASTA and CLIA to Take Stage Together at Travel Industry Exchange

NEW YORK -- Questex Travel Group today announced the American Society of Travel Agents (ASTA) and Cruise Lines International Association (CLIA) would take the stage together for the first time in recent memory to kick off the general session of its Travel Industry Exchange event Sept. 15-17 at Disney's Coronado Springs Resort in Orlando, Florida.

How to hire quality Houseskeeping staff and keep them?

When anyone books a room at a  hotel or resort, the first two things we do when opening the door is check for cleanliness , then the mini bar or the other way around.

The mini bar for some strange reason we believe is free or we suspend belief that it costs an arm and a leg . Why we do this? ,  I’ll never  know .The gods of mini bar must shake their head in bemusement. It’s not till the checkout, do we step back into reality and blame the kids , except they do not drink Corona’s dad.

The other thing we do by habit is check the bathroom for hair , the toilet bowl for …………………. and under the bed for fluff, a throw back from our mothers and from our mothers mother.

Hot or Cold for carpet cleaning?

Carpet cleaning, for beautification, and the removal of stains, dirt, grit, sand, and allergens can be achieved by several methods, both traditional and modern. Clean carpets are recognized by manufacturers as being more visually pleasing, potentially longer-lasting, and probably healthier than poorly maintained carpets. Sanitary Maintenance magazine reports that carpet cleaning is widely misunderstood, and chemical developers have only within recent decades created new carpet-care technologies. Particularly, encapsulation and other green technologies work better, are easier to use, require less training, save more time and money, and lead to less resoiling than prior methods.

The Power of Steam

The old mop and bucket days are well gone but many traditional methods of cleaning may provide the “presentation” but not the “cleanliness”. Straight vacuums, for example, merely produce a top surface clean rather than the necessary deep clean. Vacuuming only lightly picks up surface dirt, when the actual odour-causing grime, dirt and soil is deep down.

Interview with Dina Angelucci – Assistant Vice President – Housekeeping and Environmental Services Galaxy Macau

Dina has been with Conrad Macao since the hotel opened in April 2012. She is also part of the team at Sands Cotai Central, an integrated resort that is home to luxury hotels, retail, convention space and entertainment, and is responsible for the public areas, cleaning and waste management for the entire resort, as well as wardrobe operations which is the largest of its kind in the world, servicing the needs of some 10,000 team members.